In Robinson v. Washington Metro Area Transit Authority, plaintiff boarded a city-operated bus. After paying the fair, she walked past the bus driver. She started walking toward the rear of the bus, gripping the hand rails on the seatbacks along the way. Driver closed the doors and began to drive away from the bus stop. As he approached a stop sign, he slammed on the breaks. Plaintiff lost her grip on the hand rail at this point and fell forward in a twisting motion. When she hit the bus floor she broke her left leg.
Plaintiff filed a suit against defendant transportation authority in which she alleged driver was negligent and caused her injury. She asserted two theories of negligence. Her first claim was driver violated defendant’s standard operating procedures (SOPs). Her second claim was driver’s excessive use of force on the brake pedal caused bus to jerk, which, in turn, negligently caused her injury.
In proving her case, plaintiff had a transportation safety engineer testify about SOPs for bus companies. He testified about U.S. Department of Transportation (DOT) standards requiring bus drivers to check in the rearview mirror to make sure all passengers are ready to travel. The procedures also require bus operators to accelerate gradually and apply brakes smoothly. He further testified these standards had been adopted by defendant.
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